Bettering the experience of a hotel management system
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Booking Factory is a cloud-based property management system designed specifically for hotels and similar hospitality businesses.
Booking Factory, a leading provider of cloud-based property management systems, sought to enhance their software's accessibility and functionality.
Understanding Booking Factory's vision, we assembled a team with expertise in product design, PWA development, and CRM integrations.
- User-Centered Product Design: Through in-depth user research and collaboration with Booking Factory, we designed a user-friendly PWA interface that optimized workflows for hotel staff.
- Progressive Web App Development: Leveraging PWA technology, we ensured the app offered offline functionality, push notifications, and a native-like user experience across all devices.
- Seamless CRM Integration: We integrated Booking Factory's PWA with HubSpot, enabling a centralized platform for managing guest data, reservations, and communication.
25% Increase
in User Adoption
15% Boost
in Staff Productivity
40% Improvement
in Guest Experience
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